“Billing data is going to become even more valuable because it’s part of a first party data strategy. This data has what a customer purchased, when, what method, the fees charged and other changes throughout a lifecycle along with other record details. It has really useful and unique and contextual information on customers that companies […]
Crown Castle, the largest provider of communications infrastructure in the United States, has gone through countless changes in its more than 25 years of existence. That said, let’s do some counting. By sheer numbers, the alterations have been significant. A company of less than 1,000 employees over a decade ago now employs more than 5,000. […]
“When [billing] goes well, no one cares. When it goes wrong, it’s the end of the world.” Kind of overly dramatic, sure, but in business, also pretty right on the money. Longtime Forrester Senior Analyst Lily Varon attributed that eye-popper of a statement to a customer in one of her articles some time back on […]
Author: Keshav Singh In a world of ever-increasing digitization, businesses need a guide to help them navigate the complexities of modern billing. Only a top-tier solution such as RecVue is capable of fulfilling customer expectations with adaptability and accuracy within a user-friendly, configurable interface. RecVue’s robust billing engine was specifically created to cater to all […]
Sometimes technology firms are too smart for their own good. The case of the onetime smartphone kingpin, Blackberry, is a good example for our purposes. In the late 1990s, the company’s smartphone and tablets were all the rage. Their offering of an arched keyboard and revolutionary instant messaging technology were real game-changers within the mobile […]
There are good years, and there are bad years and there are years like 2021. We can all agree the ongoing changes brought about by the COVID pandemic have created an economic environment that is anything but ‘business as usual.’ These semi-recent circumstances have certainly helped to further the ongoing evolution of the office of […]
Published by: Forbes In this guest-authored article for Forbes, RecVue CEO Nishant Nair, a member of the Forbes Technology Council, discusses the all-too-common problem – and results – of businesses being forced to adapt to their internal applications, and how to prevent this from happening. In 2014, American brewing conglomerate MillerCoors was running seven different […]
Business services are services primarily consumed by organizations, with the resulting value coming from such intangible elements as outcomes, experiences, knowledge and customer service. Examples of business services include the following: Consulting – type of business service providing advice or labor for a fee Outsourcing – a class of business service delivering entire business processes, […]
