Originally published in Supply and Demand Chain Executive
You negotiated a contract, and your logistics team executed. But then the invoice arrived and nothing matched. The gap between what was agreed to and what was billed isn’t usually fraud but a predictable result of contract logic living in one system and operational data in another.
When procurement teams and vendors are forced into weeks of discussions to resolve these discrepancies, the resulting friction erodes margins and damages strategic partnerships. Eliminating these costly disputes requires a shift away from retroactive reconciliation toward proactive, automated pricing and revenue logic.
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