1
Unified Platform
Combined 3 separate billing systems across 4 acquired companies
Manage contracts and automate billing across 100,000 pricing models
ACI Worldwide is the electronic payments engine for more than 5,000 financial institutions and merchants globally, responsible for processing $14T in daily payments and securities, and 250M transactions per month.
250
Million Transactions/ Month
Integrated 80-plus distinct usage systems directly into the billing engine
Standardized data for analysis and forecasting across millions of transactions
52%
Reduced Time-to-Invoice
Anticipate extension to 99% invoice accuracy, up from 97% baseline
Improved invoice clarity with a single source for contracting and billing
73%
Less Manual Intervention
Automated complex usage-based calculations and CPI application
Reduced spreadsheets for usage collection and verification of billing
Company
ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities.
Industry
Technology, Financial Services
Annual Revenue
$1B
Company Type
Public
Employees
3700+
Location
Miami, Florida
Challenge
ACI uses complex billing scenarios, modifies contracts frequently, includes periodic price escalations, and processes very high volumes of usage data. As a result of high growth and multiple acquisitions, the company had collected three separate billing systems and 83 different systems for tracking usage. These disconnected systems required extensive spreadsheets and manual processes to ensure accurate billing and invoicing and prevented the company from conducting in-depth analysis and forecasts.
Solutions
RecVue helped ACI to integrate usage transactions into a single platform for contract management and billing, automate the entire order-to-invoice cycle, and gain insight into the entire population of usage data and billing transactions to identify revenue leakage and potential opportunities for new revenue.
Benefits
RecVue has helped ACI Worldwide to be in a better position for growth: the billing department now has the flexibility and scalability it needs to manage new pricing and billing models in a high-growth market. By implementing a standard process with RecVue at its core, the company has reduced the time required for the order-to-invoice cycle, increased operational efficiency by eliminating multiple systems and manual processes, and created a single source of cohesive data for advanced analytics and forecasting.
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