Pre-Sales Solutions Consultant

Summary

In your role as a Pre-Sales Solutions Consultant you will be part of the continued expansion of our dynamic RecVue SaaS start-up, dedicated to providing a platform that provides global organisations with an enterprise monetization SaaS solution to automate the ‘order to revenue’ process for all revenue streams. You will serve as the point of contact for customers and provide a high level of ‘personal touch’ service. This is an exciting role, which requires strategic thinking and relationship building, but at times is also quite tactical, requiring hands-on problem solving. We are seeking an enthusiastic, self-motivated professional who loves to work in a fast-paced environment, is eager to learn and grow with the company.

You will be working in a vibrant, collaborative space in the centre of London, with an incredibly passionate team, as well as a generous package, 20 days annual leave, flexibility to work from home, as well as travelling to customer sites.

Opportunity to work with state-of-the-art technologies alongside the best engineers and sales teams in the industry.

Responsibilities

• You’ll combine outstanding technical knowledge with stellar customer-facing skills to support our sales team in identifying and equipping clients with our revolutionary SaaS.
• You will partner with Sales to understand the issues our customers seek to resolve, and answer any technical questions they might have during the pre-sales process.
• You will translate customer pain points into solutions mapped against our unique enterprise grade solution.
• You will form a solid understanding of the work scope needed to deliver the solution and make sure the professional services team or chosen system integrator captures all the critical outcomes.
• You will develop the skills to support the sales process and drive client satisfaction.
• You will carefully manage prospect engagement and any resulting feedback.
• Work closely with the customer, professional services, and global onboarding teams to develop and execute on a comprehensive onboarding strategy.
• Establish strong working relationships with customer success leadership, product, engineering and finance teams to improve overall operations and how the company delivers solutions and provides customer success.
• Collaborate with account manager to conduct business reviews/health checks covering performance metrics, identified opportunities and related action plans.
• As you’ll be working closely with the Sales and Product teams, as well as directly with our valued customers, this role offers the chance to experience numerous business areas. You will interact with senior figures both internally and externally. Your findings will play a vital role in our product strategy moving forward.
• 25-50% travel is required, depending on client expectations.

Skills

• Pre-sales experience is ESSENTIAL. You will not pass application stage without this.
• A strong, commercial and data-focused mindset.
• Experience in a customer-facing role is essential, including gathering client requirements and designing and delivering complex tech, ideally history with ERP, solutions.
• A disciplined approach to project management and strong ability to meet deadlines.
• The ability to fully understand technical concepts and communicate confidently with highly skilled, technical professionals.
• Outstanding written and verbal communication skills, as well as excellent presentation skills; confident whilst presenting to large groups.
• Comfortable handling difficult conversations and resolving conflict.

Salary

Competitive salary and benefits

Duration

Permanent