Case Study

ACI Worldwide

ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities.



Unified Platform

Combined 3 separate billing systems across 4 acquired companies.

Manage contracts and automate billing across 100,000 pricing models.


Million transactions /month

Integrated 80-plus distinct usage systems directly into the billing engine.

Standardized data for analysis and forecasting across millions of transactions.


Reduced time-to-invoice

Anticipate extension to 99% invoice accuracy, up from 97% baseline.

Improved invoice clarity with a single source for contracting and billing.


Less manual intervention

Automated complex usage-based calculations and CPI application.

Reduced spreadsheets for usage collection and verification of billing.


ACI uses complex billing scenarios, modifies contracts frequently, includes periodic price escalations, and processes very high volumes of usage data. As a result of high growth and multiple acquisitions, the company had collected three separate billing systems and 80-plus usage tracking platforms. These disconnected systems required extensive spreadsheets and manual processes to ensure accurate billing and invoicing and prevented the company from conducting in-depth analysis and forecasts.


RecVue helped ACI to integrate usage transactions into a single platform for contract management and billing, automate the entire order-to-invoice cycle, and gain insight into the entire population of usage data and billing transactions to identify revenue leakage and potential opportunities for new revenue.


RecVue has helped ACI Worldwide to be in a better position for growth: the billing department now has the flexibility and scalability it needs to manage new pricing and billing models in a high-growth market. By implementing a standard process with RecVue at its core, the company has reduced the time required for the order-to-invoice cycle, increased operational efficiency by eliminating multiple systems and manual processes, and created a single source of cohesive data for advanced analytics and forecasting.

Other Case Study

Crown Castle

Crown Castle is America’s largest provider of shared communications infrastructure, with more than 40,000 cell towers, 50,000+ small cell nodes, and over 60,000 route miles of fiber supporting telecommunications needs across every major U.S. market.


The company’s nationwide portfolio of communications infrastructure provides cities and communities with connectivity to data, technology, and wireless service. They work with wireless carriers, businesses, technology companies, governments, and communities to meet the growing demand for data.

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Crown Castle

Asset Monetization As-A-Service

A single platform embedded with Asset Billing, Asset Payment, and Revenue

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